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Topic-icon Solved Schedule paused after server restart

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23 Apr 2018 09:37 - 23 May 2018 18:06 #1 by 3econcept
3econcept created the topic: Schedule paused after server restart
hello,

we're having a issue this week-end :

context :
- our stambia runtime (v 17.4.10) is running on a windows 2008 server.
- after restarting this server, some schedule were paused (but not all) :

2018-04-2309_24_06-StambiaAnalytics_2018-04-23.png


what does explain this behavior, and how can we avoid it ?

Many thanks,
Attachments:
Last Edit: 23 May 2018 18:06 by Thomas BLETON.
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23 Apr 2018 10:43 #2 by Thomas BLETON
Thomas BLETON replied the topic: Schedule paused after server restart
Hi,
This looks like a known bug (Runtime #3231), which was fixed in version 17.5.2.
This bug concerns Runtimes from version 17.4.4 to 17.5.1.
Bug description: when restarting the Runtime, schedules previously created with versions prior to 17.4.4 are paused.
Bug fixed in version 17.5.2.
Possible workaround: for each paused schedule, open and save the schedule (make a modification and cancel it, then save).

Please confirm if the fix or the workaround work for you, otherwise I invite you to contact the support team.
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23 May 2018 15:50 #3 by 3econcept
3econcept replied the topic: Schedule paused after server restart
updating the runtime solved my issues !

Thank you !